--I have never made an online purchase before, how can I be sure JVDesigner is reputable?
https://www.facebook.com/pg/Jvilleneuvedesigner/reviews/
What is your return policy?
Exchange only within 10 days of the purchase,you return and pay the shipping fee for handmade jewelry.
Can I process the return online?
No, if you have to do any return you should communicate with Josee Gillies,owner
Do I pay the return shipping costs?
yes,if accepted by the owner,depends of the returns.
How long does it takes for jewelry and accessories to be ship?
Not custom jewelry: 2to 3 business days, what you see online is ready to ship
Custom Jewelry up to 7 days
Discounts
Are discounts available?
Yes. You may stay informed on special offers and promotions by subscribing to the JVDesigner e-mail list. Sign up at my subscriptions page.
Can I track my order?
Yes. On the day of shipment we'll email you shipping confirmation that includes order-tracking information. You'll be kept informed of the transportation process at every step.
You will need to suscribe to get tracking
Do you ship to Canada?
not anymore.